within expanding Loyalty Rocks, faster graduation, bonus reward points and
cruise contest highlight new easy-to-use education program
(April 30, 2019) —
To better support travel advisors in growing their Choose Fun expertise,
Carnival Cruise Line is launching a new "Loyalty Rocks: Learn and Earn"
training program. Custom-built as part of Carnival's Loyalty Rocks program,
Learn and Earn is designed to recognize and reward advisors for investing in
their professional development.
easy-to-use training content is video-based and puts travel advisors on an
80-percent faster path to graduation. Featuring Gold, Platinum and Diamond
levels, agents can better support their clients while earning rewards and perks
for themselves. Enhancements include bonus Loyalty Rocks reward points, no
booking requirement for graduation and monthly seven-day Caribbean cruise
awards for graduates.
understand the importance of quality training in helping our advisors to be
successful in selling Carnival, so we set out to design a new training program
that is focused, quick and relevant," said Adolfo Perez, Carnival's senior vice
president of sales and trade marketing. "When building out Learn and Earn we
spoke with travel advisors and took their advice to heart, and we're excited
for agents to see the enhancements and perks to this program that we believe
will deliver significant value."
advisors now use their GoCCL.com ID and password, eliminating an additional
password to access Carnival training. The program is mobile-friendly, making it
easy to complete on the go. Additionally, Carnival removed the four-booking
requirement for graduation, so advisors can complete the program faster.
Loyalty Rocks rewards points is easier than ever with Learn and Earn. Travel
advisors who complete all of the courses receive 100 reward points for their
time and educational investment. Each graduate also receives a certificate
signed by Perez and a Carnival Diamond Graduate logo for use on marketing
month, Carnival will award five seven-day Caribbean cruises for graduates who
submit a brief summary about how their Learn and Earn experience helped them
develop their business. Entries will be judged by Carnival's Sales Leadership
Team, and the top five entries will win a balcony stateroom onboard the ship
and on the departure date of their choice.
and Earn replaces Carnival Passport. Advisors who participated in Carnival
Passport will be given credit for prior training completed, including automatic
placement in more advanced levels of Learn and Earn. For the 600 travel
advisors in the final level of Carnival Passport nearing graduation, Carnival
is offering a complimentary cruise opportunity (with validation of four new
bookings made) as a thank you and appreciation for the significant time spent
in Carnival Passport.
additional information about Carnival Cruise Line call 1-800-327-9501
(individual) or 1-800-327-5782 (groups) or visit the line's travel advisor
Internet portal, GoCCL.com.
Carnival can also be found on Facebook,
also can visit Carnival's media site, Carnival-news.com or follow the line's PR department
on Twitter at twitter.com/CarnivalPR.
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About Carnival Cruise Line
Carnival Cruise Line, part of
Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), is "The World's
Most Popular Cruise Line®" with 26 ships operating three- to 24-day
voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, New
England, Bermuda, Cuba, Europe, Australia, New Zealand, the Pacific Islands and
Southeast Asia. The line currently has three new ships scheduled for
delivery – Carnival Panorama set to debut in 2019, Mardi Gras in 2020 and an
as-yet-unnamed ship in 2022.
+1 305-406 5464